[quote=giniweslowski;451977]Help! I was running some shirts and the black faded out. I cleaned everything, ran a check and no black ink. I flushed the black line- it was running through but about half speed compared to usual. Ran another check, no black. I checked the damper was seated properly. I filled the capping station with cleaning solution and left the head seated overnight. In the am, the red ink had backed up into 2 of the 3 white ink bottles. I replaced those 2 bottles, primed and ran a few head cleanings, and when I print a check sometimes I get a few black lines and the top half of the text line, then run another cleaning and get no black at all. I tried changing the damper- no help.
Well, I ended up taking my printer to Equipment Zone to have it serviced Friday. The print head needed replacing. I also saw their EZ Pro Bulk system in operation with a
DTG, and decided to switch. A lot less tubing, more straightforward system. I bought the system and the FastInk too. Took the printer home, and got it set up quickly. I did have trouble with 2 of the cartridges not priming, and Friday at 10pm left an email for EquipmentZone begging for quick assistance. I actually got a call back in 15 minutes! I was able to get the printer operational, and printed the 50 shirts I had due today!
SUPER DUPER THANKS Equipment Zone for getting me back in production!
So far, I really like the EZ Pro system.