printed red logo with wite underbase on black shirt. red and white don't line up vertically the red is vertically higher than white. the white shows up at bottom. I did a print head alignment but hasn't moved at all. does anyone know what I'm doing wrong, and how to get colors to line up?
If you go into the printer and ink configuration on your rip pro (Which I hope you are using and not printpro) go to the printer and ink configuration, and then click on choke and feed adjustment.
I attached a pic so you can see what the screen looks like. You will see the four litte boxes that are top, bottom, left and right. Depending on what direction your white is off, is the direction you would adjust those numbers in those boxes. Like for instance if you have a image that has a small line of white, at the top of the graphic, then adjust that top number up. On mine I get a very small line at top so I put mine to 1. In the pic below you will see that they are all at one. The default number is -1, so adjusting it to one is 2 pixels that has been reduced in the white layer. Each 1 you adjust is one pixel, so just keep going up in the number until you get to where you dont see any white.
I hope I explained this well to you If there is anything that is unclear, just let me know and I will explain further.
__________________
Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
I am printing a red logo on black shirt.when I print, the white underbase shows up at the bottom, abut 1/16". current choke settings are top(3), bottom(4), left(0), right(3). I adjusted the bottom in different increments up to the max 100 with no change in the image.ink resolutions are color 720x720 and white 1440x720.am I doing something wrong or is there a problem with my software or another adjustment I'm missing. this problem has my business on hold. do you have any suggestions?
gary
tshirtguy2006
Is there anything that can possibly be shifting your platen in your bed? Or is this on every shirt the same way? If so, in your rip program are you also setting the dpi settings in the choke section, to match what your layer type you are printing in your advanced printer settings? Alot of times if you adjust your choke, but dont have the matching dpi settings in there, as you do in your advanced settings, for that choke adjustment, it wont effect the registration. Am I making sense? haha. Here let me post a pic and maybe that will help better
See in the picture, it has the dpi settings for white layer and color layer? when you have adjusted the choke as you have, make sure that those layer types are also adjusted the same, to match your settings in your advanced printer settings, when going to print. Does this make sense? If these settings do not match, that choke adjustment wont work. It only works on what dpi layer type you have input for that choke. Let me know if you have done this, and if not, once you do if it works
If this does not work, I would try doing a clean install of your rip pro and start over. Sometimes the rip can get a glitch, and it requires a clean install, starting over. I am thinking though that your layer types are not set right in your choke adjustment page. Well anyways let me know
__________________
Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
thanks for the info. when I go to printers and faxes, then DTG kiosk w/white ink, then print preferences, then advanced when i change settings to color layer auto mask, media type black cotton, white ink resolution 1440 then click ok then click apply, when I go back in settings are back where they were. It's not saving the changes. sounds like a software glich.
I am having the same problems. So far most of the things ive posted about ive been able to solve through here (im still waiting from the distributors for my dtgforum support invitation). so thanks to everyone thats helped
so to the point. i am printing a white underbase. then i load the printer again. as it prints the color pass it is off, below the white about 1/16 of an inch or so. basically same problem as the thread starter
i tried adjusted the choke and feed adjustment like bobbi suggested, played with several different numbers and such but each time the alignment of the underbase and color were still off the exact same amount as the first time.
i attached a few pictures of some prints i have done so far.
Are you making sure that the dpi on your advanced printer settings, and the dpi in the rip pro are set the same? When you adjust the choke, it only effects the dpi settings that are showing on that choke adjustment. Am I explaining this good? Like up in the pic above, see how on the same screen as the choke, it shows the layer type? Make sure this matches the layer dpi in the advanced print options as well, when you go to print.
__________________
Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
Are you making sure that the dpi on your advanced printer settings, and the dpi in the rip pro are set the same? When you adjust the choke, it only effects the dpi settings that are showing on that choke adjustment. Am I explaining this good? Like up in the pic above, see how on the same screen as the choke, it shows the layer type? Make sure this matches the layer dpi in the advanced print options as well, when you go to print.
by dpi and layer type you are talking about the drop down menus under resolution? - i.e. "720x720" and "medium density"?
printhead alignment 
If there is anything that is unclear, just let me know and I will explain further.
