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[DTG Kiosk 2] Printing random rows of symbols and numbers



 
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Old February 6th, 2009 Feb 6, 2009 11:48:06 PM -   #1 (permalink)
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Default Printing random rows of symbols and numbers

My dtg printer sometimes will print rows of symbols and numbers very small on the shirt. Any idea on what is the cause of this?

Josh
 
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Old February 7th, 2009 Feb 7, 2009 7:39:55 AM -   #2 (permalink)
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Default Re: Printing random rows of symbols and numbers

Sounds like a communication error!
 
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Old February 7th, 2009 Feb 7, 2009 7:50:28 AM -   #3 (permalink)
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Default Re: Printing random rows of symbols and numbers

The first line of a print job has the header details: language, resolution etc.
If there is a break in communication, a restart for example then the rest of the job, without the header is garbage and prints as such.
reset the printer, make sure that the RIP isn't sending any more data.
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Old February 9th, 2009 Feb 9, 2009 10:11:08 PM -   #4 (permalink)
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Default Re: Printing random rows of symbols and numbers

What would cause an image to keep reappearing? ie. Printed the name Tate and then a couple of images later Tate shows up again like on the second pass.
 
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Old February 10th, 2009 Feb 10, 2009 5:24:30 AM -   #5 (permalink)
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Default Re: Printing random rows of symbols and numbers

Your RIP software or Output Queue may be corrupt. You may want to uninstall and reinstall the RIP (be sure to delete all of the RIP Pro drivers in Printers & Faxes) and see if this cures the problem.
Hope this helps!
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Old February 10th, 2009 Feb 10, 2009 9:57:34 PM -   #6 (permalink)
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Default Re: Printing random rows of symbols and numbers

I set for one color pass. It prints but then the red light comes on again, and still prints the rows of numbers.

We tried deleting and reinstalling Rip-pro and also deleting all previous commands.

Josh
 
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Old February 11th, 2009 Feb 11, 2009 4:56:30 AM -   #7 (permalink)
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Default Re: Printing random rows of symbols and numbers

You could have 2 possibilities. Most likely, as Don mentioned, would be your RIP software, the drivers, or your computer itself. The other could be the main board on your printer. You want to be able to first eliminate the more likely problem. i would suggest using, borrowing, another computer. Load up your drivers and software from scratch on it, connect to your printer, and see if you get a repeat of the problem. If you don't then you have found the source of your problem and just need to diagnose what is causing it on your original computer.

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