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[DTG HM1] printer head is jammed and wont move!



 
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Old October 28th, 2009 Oct 28, 2009 3:56:41 AM -   #1 (permalink)
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Default [DTG HM1] printer head is jammed and wont move!

i have a dtg - epson 2400R
but my printer head is jamed and wont move!
please offer me any thing u think might help!
 
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Old October 28th, 2009 Oct 28, 2009 5:09:51 AM -   #2 (permalink)
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Default Re: my printer is out :(

What brand of direct to garment printer is it that you have?
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Old October 28th, 2009 Oct 28, 2009 5:37:10 AM -   #3 (permalink)
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Default Re: my printer is out :(

i think i understod the qustion
and its cotton
we print only on cotton
 
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Old October 28th, 2009 Oct 28, 2009 5:51:07 AM -   #4 (permalink)
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Default Re: my printer is out :(

No, I was asking who is the manufacturer of your printer? T-Jet, Flexi, DTG, etc...
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Old October 28th, 2009 Oct 28, 2009 5:52:55 AM -   #5 (permalink)
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Default Re: my printer is out :(

dtg hm1 with epson 2400
 
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Old October 28th, 2009 Oct 28, 2009 7:18:11 AM -   #6 (permalink)
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Default Re: my printer is out :(

Sounds like your capping assembly/wiper assembly are out of sync or broken. Try turning the screw that is accessible through the righ hand side of the head assembly to see if you can lower the wiper assembly.

Have you contacted your dealer for support on this yet?
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