Discuss the various aspects of direct to garment printing. DTG printers include Brother, T-Jet, Flexi-Jet, DTG Kiosk, Kornit, Mimaki, Tex-Jet and others! Discuss and learn about this up and coming printing technology.
I have a G-Jet t-shirt printer by kimoto which is called The Tex-Jet in the USA. It is based on an Epson 4800 .On the Epson control panal their is an rerror message that I cannot get ride off '' RELOAD PAPER '' nothing I do can clear this message .
The printer is trying to locate paper and these checks must be turned off.
Also, check your RIP program to insure it's on roll paper
Press Menu and enter in to the Printer Setup
• PLATEN GAP (STANDARD)
• INIT SETTINGS exe
• QUIET CUT (OFF)
• AUTO CLEANING (OFF)
• AUTO NZL CK (OFF)
• SHEET SIZE CK (OFF)
• REFRESH MRGN (OFF)
• CUTTER ADJ exe
• TIME OUT (OFF)
• PPR ALIGN CHK (OFF)
• PPR SIZE CHK (OFF)
• PAPER MARGIN (DEFAULT)
• CODE PAGE PC437
• INTERFACE (AUTO)
• PAGE LINE (OFF)
Enter the Service Set-up by pressing the Pause Button and switching on the printer
until HEX DUMP is displayed. Explore to the ROLL PPR FEED and select
(OFF).
Hope that helps!
__________________
Rod DirectDigitalSupply.com - DuPont Inks, Printer Parts, Cartridges and much more!
First of all he has to get bye that error message and I have sent him the information as to what he has to do to get his printer to the ready screen first as well as what he has to do after, it is not a fun procedure but it has to be done.
Dan
__________________ www.DTGInks.com "Where help is always there, just for the asking"
Many thanks to everyone that contributed to our problem here in the UK so quickly the response was overwhelming and most appereciated. Although Kevrokr did solve the problem on the telephone it was most
reasuring to know there is a group of people out there like yourselves that can come forward at a time when the supplier can't ansewer the problem ... Keep up the good work !! Cheers and Thanks soupdragon ...
I apologize in advance for putting it out there like this, I am trying to respond to your pm and it says your in-box is full and can't accept new messages.
Regards,
Rod
__________________
Rod DirectDigitalSupply.com - DuPont Inks, Printer Parts, Cartridges and much more!
Not a problem Gordon. Even though we only spoke briefly, it seems like you truly enjoy this. YoDan was right that sometimes this is not a fun fix, and you're the second person that I know about who got it on the first try. Cheers! Feel free to call me anytime.
So would anybody be willing to share this fix on the forums???? I often get the same error and it's very frustrating.
And does anybody know how to prevent it?
So would anybody be willing to share this fix on the forums???? I often get the same error and it's very frustrating.
And does anybody know how to prevent it?
This should ONLY happen for 2 reasons.
1: You upgraded the firmware
2: You reset the parameters in the menu back to default.
So please do not upgrade firmware or experiment with your printers settings.
So is this a Flexi-Jet?
This may shed some light on why the situation.
I think a better response would be how to fix it if it does happen, not just how not to let it happen. I know I would prefer to know both the prevention as well as the cure!
Sorry, I just found this discussion in a search and did not realize it was for DTG's. I just have a traditional 4800 and get error often, and was wondering how to fix it when it happens, without having to power cycle the printer. And yes, I did upgrade the firmware.
If this is a Flexi-Jet then the information can be found on the Flexi-Jet users forum.
We have a very good PDF on this subject.
Thank you,
Belquette Inc
This was not a Flexi, but the fix was the same as the first part of the Flexi's error fix (paper recognition). I didn't want him to set the parameters the same as the Flexi just in case they weren't supposed to be, and if he had any problems to call me back. Nothing so far. Here is a link for Flexi users to fix the issue. For other 4800 based machines, I would contact your Tech Support to get instructions for your specific machine.
This is a discussion about Epson 4800 DTG reload paper error help needed that was posted in the Direct to Garment (DTG) Inkjet Printing section of the forums.
Epson 4800 DTG reload paper error help needed 
Re: Epson 4800 DTG reload paper error help needed 
