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Epson 4800 Service Req Error 00010004



 
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Old November 13th, 2009 Nov 13, 2009 11:07:40 AM -   #1 (permalink)
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Default Epson 4800 Service Req Error 00010004

Can someone help me with this error? serv error 00010004.
I took the head out to clean it and put it back. Machine gives the error when turning printer on and head tries to leave the capping station.
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Old November 13th, 2009 Nov 13, 2009 11:31:27 AM -   #2 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

It's a CR encoder error:
From the BOOK:
1. Check to see if the CR Scale for detection of the encoder pulse is
removed.
2. Check for dirt, paper dust or damage to the CR Scale.
3. Check if connection of the CR Encoder Sensor connector or Motor
Assy., CR connector.
4. Perform the CR Timing Belt Tension Adjustment (p.376)
5. Replace the CR Encoder Sensor (p.280)
6. Replace the Motor Assy., CR (p.270)
7. Replace the C593 MAIN Board (p.226)
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Old November 13th, 2009 Nov 13, 2009 11:43:20 AM -   #3 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

Is the cr scale, the clear encoder strip? You dont have a manual you could pdf to me would you?
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Old November 13th, 2009 Nov 13, 2009 11:46:59 AM -   #4 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

Thanks, got it. The strip was on the outisde of the little notch where the sensor is, strip could not be read, thats why I was getting the error. Whew! Dodged a bullet!
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Old January 9th, 2011 Jan 9, 2011 8:34:23 AM -   #5 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

Hi, We're having the same problem atm. Would it be possible to have pdf copy of this as well?
Thanks in advance, kind regards.
 
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Old March 25th, 2011 Mar 25, 2011 11:08:57 PM -   #6 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

hello im having the service req error 00010004 and cannot find any help can i get a copy of the book. I bought my machine when it first came out with plans to start my own buisness and had nothing but expensive problems and dont have the money for tech to come out and fix it so if possible can i get a copy of the book please.

thank you and god bless you

anthony
 
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Old July 1st, 2011 Jul 1, 2011 12:48:25 PM -   #7 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

SERVICE REQ 00010004I have been plagued with this message for almost a week now. I now it is a carriage movement problem which started when the print head touched the collar of a t-shirt while printing. The carriage-locking tab may have been partially pushed in, causing the carriage-locking mechanism to place a drag on the carriage. But when I pulled the lock back to the left to unlock then restart the printer it starts printing normally but stops half way through the print and error massage 00010004 appears again. Any advice would be appreciated

My printer is a (4800 based) Polyprint G-Jet
 
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Old July 1st, 2011 Jul 1, 2011 2:00:34 PM -   #8 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

Try cleaning the Encoder Strip.
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Old October 7th, 2011 Oct 7, 2011 6:21:24 PM -   #9 (permalink)
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Default Re: Epson 4800 Service Req Error 00010004

Quote:
Originally Posted by out da box
Can someone help me with this error? serv error 00010004.
I took the head out to clean it and put it back. Machine gives the error when turning printer on and head tries to leave the capping station.
i have same problem with u...
but there is no problem with the string
 
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