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How do I reassign my black ink to one of the white ones?



 
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Old November 1st, 2009 Nov 1, 2009 10:13:29 PM -   #1 (permalink)
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Default How do I reassign my black ink to one of the white ones?

I bought a Kiosk II used from ebay, everything seems to work fine except for the black ink which doesn't move when performing an inkfill. i've take off the printhead several times, cleaned and unclogged thouroughly. I checked the damper and it is fine. the pump is fine also. all other colors are pumping normally. i'm thinking my only other option is to reassign the black ink to one of the white inks but i don't know how. is there something in rippro that i can do so the printer knows it's black ink instead of white. please help!
 
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Old November 2nd, 2009 Nov 2, 2009 5:51:29 AM -   #2 (permalink)
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Default Re: How do I reassign my black ink to one of the white ones?

Under Ink/Printer Configuration on the ink pricing page, choose custom ink order and trhen reassign.
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Old November 2nd, 2009 Nov 2, 2009 10:35:37 PM -   #3 (permalink)
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Default Re: How do I reassign my black ink to one of the white ones?

thanks a bunch Don I will try tomorrow. I work a full time job and i'm trying to do this on the side, hopefully we can get this thing working. I'll let u know if it works. GEAUX SAINTS!!
 
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Old November 5th, 2009 Nov 5, 2009 3:20:42 PM -   #4 (permalink)
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Default Re: How do I reassign my black ink to one of the white ones?

ok i reassigned ink, did a test print and the black ink still isn't printing, i have the black ink (K) running to a pinched off cap so nothing is there, In place of the light black (LK) I have the black ink and everything else is where it is supposed to be. I customized the ink in RIPPRO to let the printer know where everything is and it is still not printing. what do i do now?????
 
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Old November 6th, 2009 Nov 6, 2009 6:32:01 AM -   #5 (permalink)
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Default Re: How do I reassign my black ink to one of the white ones?

Could be a blocked damper. Have you considered getting a support contract and training from your local DTG distributor? The cost would be offset by the savings in time.
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Old November 11th, 2009 Nov 11, 2009 5:58:55 AM -   #6 (permalink)
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Default Re: How do I reassign my black ink to one of the white ones?

Did you ever get your issue resolved? If so, what was the solution?
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