arkfashion

Hello i would like to share my experience with chinesse wholesalers for dtg printers. Also a warning for all they would like to buy one from them, specific from this company CHIALSTAR TECHNOLOGY GROUP LTD.
As you guess i have buy from them a t shirt printer and i'm going through a nightmare now...
i buy a t shirt printer based on epson 1390 and i can say that is not good machine, oh yea it works... but the machine it's incomplite. the user guide that they give me, it was not for how you can opperate the machine but how you can destroy it. As for the tenchical support that they say, the tenchial they don't know nothing.... when i need him he wasn't there or he was very busy and the time that he was there he can not answer me for the problems that i had with the machine.
I trust them to give a good quallity of inks but In two months i have change tree print heads from the inks that they gave me, the yellow ink always blog the channel and there is no way to unblog it.
The rip software that i have buy from them it's a piece of scrap.
The printer supposed that can print on t black t shirt.... when we try to print nothing.... after they tell me that the printer is good only for a light t shirt....
THEY LIED TO ME... I ask them for e printer that it prints on black and light t shirt....
in they site they say that accept returns... AND THAT IS A BIG LIE. when i demand to return the scap ink that they sell me, Miss Tina Xie the manager that i have talk with to buy the printer and the inks, said that the company do not accept returns, but they can give a better price the other time that i will buy inks from them....
As for the WARRANTY that says in the site is also a lie.

DO NOT BUY ANYTHING FROM THEM. THEY HAVE SCRAP INKS, AND THE MACHINE THAT THEY SELLING ARE GARBAGE
I post that message to warn others buyers, to watch out for this company .... you will lose your money




if any one can help me to unblog the ink channel i wil be greateful

thx very much

 

Reply With Quote

duca

I almost buy a DTG printer from them. Their prices are very attractive. But at the end I changed my mind because I asked them for a visit to see the real printer and they kept giving me many excuses until they said yes for a visit but I felt like I could not trust them.

__________________
Humanbeink.com - Designed by and made for human beings, based on ink!

 

Reply With Quote

arkfashion

You did the right thing, I hope nobody will be fooled again by them in the future.....


can any one give a solution how to unclog the print head

thx very much

 

Reply With Quote

zhenjie

__________________
Design your own t-shirt
Custom T-shirts

 

Reply With Quote