arkfashion

Hello i would like to share my experience with chinesse wholesalers for dtg printers. Also a warning for all they would like to buy one from them, specific from this company CHIALSTAR TECHNOLOGY GROUP LTD.
As you guess i have buy from them a t shirt printer and i'm going through a nightmare now...
i buy a t shirt printer based on epson 1390 and i can say that is not good machine, oh yea it works... but the machine it's incomplite. the user guide that they give me, it was not for how you can opperate the machine but how you can destroy it. As for the tenchical support that they say, the tenchial they don't know nothing.... when i need him he wasn't there or he was very busy and the time that he was there he can not answer me for the problems that i had with the machine.
I trust them to give a good quallity of inks but In two months i have change tree print heads from the inks that they gave me, the yellow ink always blog the channel and there is no way to unblog it.
The rip software that i have buy from them it's a piece of scrap.
The printer supposed that can print on t black t shirt.... when we try to print nothing.... after they tell me that the printer is good only for a light t shirt....
THEY LIED TO ME... I ask them for e printer that it prints on black and light t shirt....
in they site they say that accept returns... AND THAT IS A BIG LIE. when i demand to return the scap ink that they sell me, Miss Tina Xie the manager that i have talk with to buy the printer and the inks, said that the company do not accept returns, but they can give a better price the other time that i will buy inks from them....
As for the WARRANTY that says in the site is also a lie.

DO NOT BUY ANYTHING FROM THEM. THEY HAVE SCRAP INKS, AND THE MACHINE THAT THEY SELLING ARE GARBAGE
I post that message to warn others buyers, to watch out for this company .... you will lose your money




if any one can help me to unblog the ink channel i wil be greateful

thx very much

 

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duca

I almost buy a DTG printer from them. Their prices are very attractive. But at the end I changed my mind because I asked them for a visit to see the real printer and they kept giving me many excuses until they said yes for a visit but I felt like I could not trust them.

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arkfashion

You did the right thing, I hope nobody will be fooled again by them in the future.....


can any one give a solution how to unclog the print head

thx very much

 

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zhenjie

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Stuart21

Hi - newby Stuart here - has anybody had any better experience with flatbeds from China since above post? - I need to buy one soon - see my post on 'Flatbed printer Made in China'

Grateful for any info, (products / models / & esp,. companies)
Stuart.

 

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Stitch-Up

Quote: Originally Posted by Stuart21 Hi - newby Stuart here - has anybody had any better experience with flatbeds from China since above post? - I need to buy one soon - see my post on 'Flatbed printer Made in China' Grateful for any info, (products / models / & esp,. companies) Stuart.

Don't you think your question has been partly answered in the previous posts in this thread?

 

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Stuart21

Quote: Originally Posted by Stitch-Up Don't you think your question has been partly answered in the previous posts in this thread?

No.

Didn't you see 'since last post' - last post being nearly two years ago.

Well actually 'yes', partly answered, in that the message is be very careful. But no, in that i need to know if the situation - for any Chinese flatbed makers - has changed. Should I start a new thread?

 

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Black watch

If you have bought the printer from China, then please share your experience because even I am looking to buy.

I am very confused at this stage, your help would be highly appreciated.

 

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Stuart21

Not yet. You after for T shirts or for plastic stuff?

 

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Rahmone

Any news Stuart.?

Did you get the printer?

 

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Stuart21

Quote: Originally Posted by Rahmone Any news Stuart.? Did you get the printer?

Not yet, looks like there is progress in the field re inks - I need a 'no pre coat' ink and have had a number of good samples recently.

My main requirement is a simple printer that will print up to say 10 mm thickness; I - do not - need the kitchen table that most of the commercial units strap on underneath to make it print up to 200 mm thick items - and make the weight go from 20 kg to 120 kg.

Again I am printing plastic - ABS - so T shirt printers may or may not be suitable.

I hope to get a printer bef end of year -

but unlikely from Chialstar -

 

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Stuart21

PS looking at their site looks like they no longer make printers -

Ark did bark, now they are fark ;-)

 

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Rahmone

Quote: Originally Posted by Stuart21 PS looking at their site looks like they no longer make printers - Ark did bark, now they are fark ;-)

I know that they are out now, but you can check www.byc168.com/English/index.HTML

They are the original factory I think.

I am planing to visit them soon. Still I could not trust I have to see it by my self.

 

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jfish

Quote: Originally Posted by Rahmone I know that they are out now, but you can check www.byc168.com/English/index.HTML They are the original factory I think. I am planing to visit them soon. Still I could not trust I have to see it by my self.

Nice link....

 

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