dag109

Hi
I just received an order of 3 black shirts with transfer designs from Cafepress and all 3 have huge halos of glossy residue on them. I gather from this forum that this means they didn't trim the transfers before applying them. Is there any way to remove this residue, or am I stuck with it? If I'm stuck with it, I'll return the shirts. Very disappointed if that's the case.

THanks in advance for the advice.

 

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perrolocodesigns

To my knowledge CafePress does not use heat transfers. It, most likely, is the pretreatment for DTG printing on dark shirts. It should come out on the first wash.

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dag109

That's good to hear. THanks.

 

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Rodney

Quote: Originally Posted by dag109 Hi I just received an order of 3 black shirts with transfer designs from Cafepress and all 3 have huge halos of glossy residue on them. I gather from this forum that this means they didn't trim the transfers before applying them. Is there any way to remove this residue, or am I stuck with it? If I'm stuck with it, I'll return the shirts. Very disappointed if that's the case. THanks in advance for the advice.

I think the residue that you see might be the "pretreatment" for the Direct to Garment printing that they do.

All black t-shirts printed with a DTG printer require a pretreatment to be applied.

It's possible that the pretreatment was not properly applied and that you may need to get your t-shirts reprinted.

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dag109

Thanks. They've agreed to a refund, but I'll wash them and see if it does anything. Thanks for the response.

 

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BrendaR

Did you get a little note in your order telling you about the black shirts? I have ordered black shirts and a note inside explained about the "residue" and how to wash/care for your dark colored shirts. And it will come out after the first washing.

 

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dag109

No little note included in the package, and cafepress rep said the excess ink will not wash out. I washed them once and it did remove some. Will see if a second wash does the trick.

Thanks for the reply.

 

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BrendaR

Quote: Originally Posted by dag109 No little note included in the package, and cafepress rep said the excess ink will not wash out. I washed them once and it did remove some. Will see if a second wash does the trick. Thanks for the reply.

Well, that stinks! Sorry to hear it didn't come out for you. Hopefully with a 2nd wash it will. Good thing they have the satisfactory guarantee, huh?

 

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