The web based solution I've created mainly handles production, but mainly internally among the art department, separations, customer service, and production. I'm currently working on integrating clients and stores into the overall system, but what we have now works great internally.
The best part is that the platform I based my system off is open source, so its free and easily customizable. Whenever a department wants me to add another field to track its easy for me to include that into the form they fill out to request production or sampling of a certain t-shirt design.
Does this sound like something you would be able to use. If you send me an email at dan@
onfrontstreet.com I can send you a couple screen shots of our intranet. This may be something flexible that you may be able to incorporate into your business. I'm currently working on developing on custom systems for creative companies to handle this kind of thing, so I'd like to hear your feedback and suggestions.
I've been doing research on different solutions and a lot of them seem to be desktop programs. I feel like using a web based system will make it easier to manage your shop anytime, anywhere in the world where there is an internet connection. It also centralizes the data to keep it consistent and provides an efficient workflow that various departments in your company can use. It doesn't matter if you have 3 employees or 300, it can be applied and tailored to how your business operates. Plus it wouldn't cost 30K-70K for a system.