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Titchimp · June 22nd, 2009

Is it going to be possible to have this printer outside of the USA?

We are in the UK

JeridHill · June 22nd, 2009

The logistics of overseas sales is somewhat troublesome. Tech support is never as good as straight from the mfg and it can cripple the view of the machine altogether. I would love to say there would never be a problem with a mod1, but I also live in reality.

That being said, I did have this conversation within the past 2 weeks with one of the owners of Belquette. I will discuss it further with them to see what the goal is for overseas sales. Last thing we would want to do is leave anyone behind. Without a trained overseas entity, there is too much possibility of that happening. I know some I've talked to overseas are thinking about buying 2 modules and letting one sit in case one goes bad they could replace the module and send the other back for repair.

Don-ColDesi · July 1st, 2009

Wouldn't that make the Mod-1 an "imported" printer? I thought that was a bad thing? Another thing to note is that it takes a fair amount of work to get a CE certification on these printers, probably not worthwhile without a decent presence in Europe.

JeridHill · July 1st, 2009

As far as I know, there are no immediate plans for overseas sales, simply because of the issues I mentioned prior to your post.

sealove · October 6th, 2010

Would you test a machine entirely to see if there are no problems with it if someone places an order to take it overseas?

JeridHill · October 6th, 2010

All machines are tested prior to shipping from Florida. That doesn't mean that something couldn't go wrong or have a part that while new may not be fully 100%. You can't determine this until it's running for a short period of time. Most of the time it doesn't happen, but sometimes it can.

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[MOD-1 DTG] MOD 1 outside of the US