Keypad Problems, Printer Powering off when Print Key pushed
I have an Anajet FP125, have had it for about 2 months. Last night it started powering off about every two-three print jobs. I would send the print job from my computer to the Anajet, wait for the green light by the Print button the start blinking, push the button and the machine would say "Powering Down" and shut off. Sometimes if I just switched it off in the back and wait 30 secs and turned everything back on it would start printing again but not any more, now it always powers down when I push the print button. This is concerning with a 2 month old machine, anyone have similar problems. I have an email into tech support and hoping to get this issue resolved first thing in the morning as I have about 50 tees that need to be printed and I can't do a thing.
Re: Keypad Problems, Printer Powering off when Print Key pushed
I would call them instead of emailing, I had issue with my screen back in the day, screen would just go blank, not power down, they said it was a defect.
If your power is going off for no reason, sounds like an issue with power sure on machine itself, prob. will make you ship it in for repairs or send you a part to change.
when you open hood, do you see the constant red light> can be that to, its a chip near print head modular, had issue with that which prevented me from printing, they said was from a power issue on myside which is imossibe, best of luck with your fist round of defects on machine ; )
Re: Keypad Problems, Printer Powering off when Print Key pushed
Quote:
Originally Posted by Karl T
You should call the tech support department and they will find a solution ASAP, they are great. 714-662-3200 X198
Thanks Karl, I did and they are. Shipped me a new keypad module as they believe mine has shorted out. But I was able to print the rest of my job by pressing the return key instead of the print key.
Keypad Problems, Printer Powering off when Print Key pushed 
