After we purchased our MP10, I posted a thread detailing our experience. At that time the jury was still out but I wasn't having too many issues. Shortly after, a private facebook group was started to which a lot of people that used to go here with problems have gone. The one very unfortunate thing about that group is that people researching whether or not to buy Anajet do not have access to those real life opinions good and bad since the group is closed and not indexed on search engines.
Here is my update: I'm not someone that is on cloud 9 with this machine nor do I have some of the major issues that others have. The bottom line though for people without major issues is that this machine needs a lot of attention and maintenance, but will have issues even with all of that maintenance. And the things required to keep this machine running go way beyond what is sold.
Maintenance isn't just cleaning this, and emptying that according to the maintenance plan. No, real maintenance will require many calls to tech support to get the parts that are needed for the maintenance not listed int he manual. This includes needle valves, dampers, and check valves which regularly gunk up due to heavy ink pigments. Real maintenance will then require that you get into tight areas of your machine and unscrew tiny screws, pull hoses off parts, and clean intricate areas without loosing intricate parts. Real cleaning also includes taking computer cables off computer boards so that you can remove computer boards to get at parts that regularly need to be replaced, then putting those computer boards back together after parts have been replaced.....each time first having to call tech support to have you send them the parts(while still under warranty).
Here is another thing you can plan on: Wasting a lot of ink maintaining and problem solving which "non-manual" maintenance is needed. Besides actual ink going down the drain, you can plan on throwing ink away that is left over in the cartridges because the machine miscalculates the amount of ink left and will not let you print with an "empty" cart that still has 1/4 ($15-$20) ink left.
Here is another thing you can plan on: Not using speed mode to print anything. I'm not saying the machine isn't faster than the competition in modes you will use, but the speed mode is a sales gimmic that isn't used by anyone not trying to sell the machine. They even changed the default settings in the RIP to print in the highest quality/slowest mode. A large full back or front print with white will take 3.5 minutes if your loading and unloading quickly. That is besides the time and money needed to pre-treat.
Here is another thing you can plan on: Not getting support from Anajet regarding slight banding. Tech support will tell you the standard "non-manual" maintenance options to do but will basically cut off communication if those things don't work. Bottom line, don't expect to get any help if you get tiny lines in certain colors of your print.
Here is one thing that I do like about MP series: Content based underbase. This is much better than the printers out there that just print a solid white underbase.
Wrap Up: The happy MP owners are probably the ones that keep their machines busy. For them the ink is flowing through and not gunking up as much and the maintenance I've described is okay due to the amount of use. The unhappy MP owners are probably the ones either have larger issues than what I've described or people without the business to keep the printers humming with real work. Keeping an MP5 or MP10 maintained is expensive and time consuming even if your not using it very much.
Here is my update: I'm not someone that is on cloud 9 with this machine nor do I have some of the major issues that others have. The bottom line though for people without major issues is that this machine needs a lot of attention and maintenance, but will have issues even with all of that maintenance. And the things required to keep this machine running go way beyond what is sold.
Maintenance isn't just cleaning this, and emptying that according to the maintenance plan. No, real maintenance will require many calls to tech support to get the parts that are needed for the maintenance not listed int he manual. This includes needle valves, dampers, and check valves which regularly gunk up due to heavy ink pigments. Real maintenance will then require that you get into tight areas of your machine and unscrew tiny screws, pull hoses off parts, and clean intricate areas without loosing intricate parts. Real cleaning also includes taking computer cables off computer boards so that you can remove computer boards to get at parts that regularly need to be replaced, then putting those computer boards back together after parts have been replaced.....each time first having to call tech support to have you send them the parts(while still under warranty).
Here is another thing you can plan on: Wasting a lot of ink maintaining and problem solving which "non-manual" maintenance is needed. Besides actual ink going down the drain, you can plan on throwing ink away that is left over in the cartridges because the machine miscalculates the amount of ink left and will not let you print with an "empty" cart that still has 1/4 ($15-$20) ink left.
Here is another thing you can plan on: Not using speed mode to print anything. I'm not saying the machine isn't faster than the competition in modes you will use, but the speed mode is a sales gimmic that isn't used by anyone not trying to sell the machine. They even changed the default settings in the RIP to print in the highest quality/slowest mode. A large full back or front print with white will take 3.5 minutes if your loading and unloading quickly. That is besides the time and money needed to pre-treat.
Here is another thing you can plan on: Not getting support from Anajet regarding slight banding. Tech support will tell you the standard "non-manual" maintenance options to do but will basically cut off communication if those things don't work. Bottom line, don't expect to get any help if you get tiny lines in certain colors of your print.
Here is one thing that I do like about MP series: Content based underbase. This is much better than the printers out there that just print a solid white underbase.
Wrap Up: The happy MP owners are probably the ones that keep their machines busy. For them the ink is flowing through and not gunking up as much and the maintenance I've described is okay due to the amount of use. The unhappy MP owners are probably the ones either have larger issues than what I've described or people without the business to keep the printers humming with real work. Keeping an MP5 or MP10 maintained is expensive and time consuming even if your not using it very much.